KitzKikz  KitzKikz: BodyGloveCaseProblemWithIph...   RecentChanges 
 PopularPages 
 SearchPages 
 Home | Trail - BodyGloveCaseProb...
 
 

Trouble with Flash Pictures in Body Glove Fringe Case for iPhone4

After hearing about and experiencing the problem with the iPhone4 antenna (link), I went to a local AT&T store and purchased the only case they had available, the Body Glove Fringe Case (clear plastic shell with ergonomic grips, scratch-resistant coating).

The next day, I was taking some photographs in low light settings, using the built in flash, and kept getting a nasty flare in all the pics. I then removed the case and voila, no more flare.

Case AttachedNo Case
http://www.kitzkikz.com/images/bodyglove_on_small.jpghttp://www.kitzkikz.com/images/bodyglove_off_small.jpg
http://www.kitzkikz.com/images/bodyglove_on.jpghttp://www.kitzkikz.com/images/bodyglove_off.jpg

I emailed customer service (http://www.bodyglovemobile.com) and received the following response:

     Thank you for your email we are aware of the problem and will make arrangements to send
     you a warranty replacement case when they are available.   Please provide me your address
     information so your order can be processed as soon as the redesigned case is ready.

     Ellen Kintop
     Fellowes/Body Glove
     250 Dodge Ave.
     East Haven, CT 06512

So, I thought I'd let others know, in case you are experiencing the same problem.

-- KitzKikz

Update October 2010

I received the replacement case along with an apology note. It looks as if all they did was enlarge the opening around the camera lens and flash. I haven't tried it out yet, because in the meantime I obtained a different case from Apple that I like better anyway. -- KitzKikz

 

   

 
 LinksToPage · PageInfo 11/06/10 14:04:41  ·  0.0540s